Blog

Read more +15 February 2024 By Motor Marketing UK in Blog

The News Business Excellence Awards: The best in the business revealed in shortlist

The best in the business from across the Portsmouth area has been revealed, and we have been shortlisted!
Read more +22 January 2024 By Motor Marketing UK in Blog

5 Tips To Scale Your Customer Support

Scaling your customer support can be a tricky proposition, but it doesn’t need to be.
Training course for Motor Marketing Ongoing TrainingRead more +22 January 2024 By Motor Marketing UK in Blog

3 Mistakes To Avoid When Creating A Customer Success Organisation

Creating a customer success operation is no easy task, learn some of the major mistakes to avoid.
Read more +22 November 2023 By Motor Marketing UK in Blog

Rising stars at Motor Marketing bag awards at inaugural apprenticeship awards

A RISING star has bagged an award for her exceptional growth throughout her apprenticeship at a marketing firm.
Read more +15 November 2023 By Motor Marketing in Blog

Does the Customer Journey Really Matter?

Understanding your customers’ journey is a key part of any digital marketing campaign.
Read more +10 November 2023 By Motor Marketing UK in Blog

Apprenticeship Awards 2023: Jubilant winners receive honours at glittering ceremony

Intermediate Apprentice of the Year – Sienna Edmonson at Motor Marketing Ltd
Read more +20 October 2023 By Motor Marketing UK in Blog

What Does Customer Service Mean in Today’s World?

We all know that customer service is important, but how has it changed in recent years?
Read more +02 October 2023 By Motor Marketing UK in Blog

BBC Solent Radio Guest

We recently had an appearance on the BBC Solent Radio podcast, check out what we had to say!
Read more +25 September 2023 By Motor Marketing UK in Blog

Marketing firm grows with team expansions

A FAST-growing marketing agency is going from strength to strength with the appointment of several new team members – with more in the pipeline.
Read more +19 September 2023 By Motor Marketing in Blog

Motivating and Retaining Your Call Centre Team

The right motivation ensures you get to keep the best and brightest among your call centre staff.
Read more +14 September 2023 By Motor Marketing in Blog

Is Call Centre Automation a Good Thing?

AI technology and automated telephone services are big deals in the call centre industry.
Read more +14 September 2023 By Motor Marketing in Blog

Training and Events BLOG

Here at Motor Marketing UK, we don’t just deliver bespoke contact centre solutions to our clients throughout the country.
Read more +14 August 2023 By Motor Marketing UK in Blog

Automotive Industry Leader Shares Concerns Over Government’s 2030 EV Target

Electric vehicles have been referred to as the ‘future’ of automotive, but is the 2030 target too near in the future?
Read more +24 July 2023 By Motor Marketing in Blog

Expectations of a Service Consultant

Service consultants are under pressure to meet significant targets, and a call centre can help them.
Read more +23 June 2023 By Motor Marketing UK in Blog

Marketing firm celebrates 9 years in business

Motor Marketing, a leading automotive marketing agency, has just hit its 9th anniversary, marking a significant milestone in the company’s journey.
Read more +30 May 2023 By Motor Marketing in Blog

The Importance of Data Cleansing 

Data cleansing is an important tool for keeping your client and lead lists in order.
Read more +30 April 2023 By Motor Marketing in Blog

How Accurate Contact Centre MI Can Help Your Business

Management Information is essential to the successful running of a company and it starts from the first point of contact.
Read more +23 March 2023 By Motor Marketing UK in Blog

Phone Etiquette and How It Affects Customer Experience

In this article, we’re going to discuss the importance of phone etiquette in delivering a fantastic customer experience and also share some examples of what qualifies as great phone etiquette.
Read more +21 March 2023 By Motor Marketing UK in Blog

Benefits of Outsourcing to a Call Centre

Having a dedicated third-party call centre can drastically improve things for your company.
Read more +08 March 2023 By Motor Marketing UK in Blog

The Ultimate Guide to Automotive CRM

A quality Customer Relationship Management (CRM) system is essential for any automotive business.
Read more +27 January 2023 By Motor Marketing UK in Blog

What Makes a Good Call Centre Agent?

Good call centre agents are hard to find, so why not benefit from our hand-picked and experienced team?
Read more +22 January 2023 By Motor Marketing UK in Blog

Using Multi-Channel Comms in a Call Centre

The use of multi-channel comms allows your customers to contact you in any number of ways.
Read more +17 December 2022 By Motor Marketing UK in Blog

Improving Customer Retention with the Right Contact Centre

Retaining existing customers is key to your success, and the right call centre solution can help.
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