Live Chat

As a customer-focused business, you want potential clients to be able to contact you in a way that suits them. Many customers aren’t comfortable speaking to a stranger on the phone and don’t want to have to wait for emails and other online queries to be answered. That’s why many companies adopt a live chat facility that can be integrated into their website, allowing visitors to speak to a member of staff in real time.

Effective Live Chat Solutions

Incorporating a live chat facility into your website is easier than you think. With the right tools and training from Motor Marketing UK, you can add an additional contact point for online visitors and make sure that you never miss out on a potential lead.

Live Chat Application

The heart of any live chat service is the application itself. We work closely with you to develop an app that works for you and your company. We can tailor its functionality from both the client and staff sides, making it easy to use for both parties.

In-house Training

While your team already has the product and service knowledge required to deal successfully with incoming client queries, learning how to operate a new application can be difficult. We provide you with a full training package to get them up to speed and ensure that they are able to use the live chat app with confidence.

Fully-managed Live Chat

We understand that you don’t have limitless in-house resources to be able to answer any live chat request the moment that it’s made. That’s why we offer a fully managed solution, provided by our own team of customer service professionals. The live chat app will be directed to our experienced staff, who will be able to answer any queries the customer might have, moving them along on the client journey towards whatever desired outcome you have in mind.

Out-of-hours Live Chat

Not all your customers are available during the same business hours as you and your team. At Motor Marketing UK, we offer round-the-clock live chat support for your site so that any visitor gets the same high standard of service whenever they make contact.

Why Choose Motor Marketing UK?

There are plenty of reasons to choose us for your live chat needs. We specialise in the automotive industry, creating bespoke packages that deliver measurable results. With our strong background in customer service, we can provide a first-class service for your clients and deliver effective training for your own staff, depending on your needs. We tailor every live chat solution to match your specific requirements, so you can be sure of a job well done.

What Our Clients Say…

We provide live chat solutions for businesses across the automotive sectors throughout the UK. The following testimonials are from our satisfied customers demonstrate how effective these solutions can be.

"Steve and Ewan’s communication was exceptional and the generated leads were fed through efficiently. I would highly recommend Motor Marketing."

Neil Relph, Brand Manager, BMW

"I have been working with Motor Marketing for over a year now with great success, the broad Knowledge and understanding of the ever changing Motor Industry that Ewan and his team have, sets them apart from other agencies."

Mark Bray, Aftersales Manager, Partridge of Hampshire

Get in touch

For all your live chat needs, speak to Motor Marketing UK today. Call us on 0800 043 8113 or send an email to to arrange a free consultation with one of our industry experts.