Inbound Aftersales Case Study
The client had an abandoned rate of 25% on inbound…
OEM Case Study – Lost Leads
The client required a specialist automotive contact centre team to…
MINI Teleservices
A MINI Retailer Group required resource to manage their backlogged…
BMW/MINI Teleservices
BMW / MINI required resource to manage their backlogged Teleservices…
Lease Company End of Term
Car Leasing Company required resource to provide outbound call follow…
BMW Digital Leads
A BMW Dealer required resource to follow up on digital…
BMW Motorrad Digital Leads
BMW Motorrad Dealer required resource to follow up on digital…
Lease Company Digital Leads
Car Leasing Company required resource to provide outbound call follow…
BMW/MINI Teleservices
BMW / MINI Retailer Group required resource to manage their…
Cupra Lost Leads
A CUPRA Retailer required resource to provide outbound call follow…
SEAT Lost Leads
A SEAT Retailer required resource to provide outbound call follow…
Leasing Company Digital Leads
Car Leasing Company required resource to provide outbound call follow…
BMW Motorrad Inbound Aftersales
BMW Motorrad Dealer required resource to manage their inbound service…
Skoda Aftersales Retentions
Skoda Dealer required resource to manage outbound aftersales calls
VW Aftersales Retentions
VW Dealer required resource to manage outbound aftersales calls
BMW/MINI Finance Renewals
BMW / MINI Retailer Group
BMW End of Warranty
BMW Dealership
BMW Retention Training
BMW UK
BMW/MINI Automated Teleservices
BMW / MINI Retailer Group