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Car Leasing Company

The Challenge

Car leasing company required resource to provide outbound call follow ups for Lost Leads on Digital Enquires.

Services required from MMUK:

Additional resource

Consistent process

Increase sales leads / conversions

The Solution

Structured consistent process for call handling and passing qualified leads to Sales Team

Weekly reports tracking penetration rates and identifying reasons for not proceeding with the sale

Data cleanse activity (Customer data updated if incorrect on DMS) identified to further enhance Retailers database

The Result / ROI

15

Digital Leads

60%

Penetration Rate

7%

Forward Dated Leads

£12

Cost Per Lead

Need more info?

Contact us to see how we can support your business.

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