Car Leasing Company

The Challenge

Car leasing company required resource to provide outbound call follow ups for Lost Leads on Digital Enquires.

Services required from MMUK:

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Additional resource

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Consistent process

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Increase sales leads / conversions

The Solution

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Structured consistent process for call handling and passing qualified leads to Sales Team

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Weekly reports tracking penetration rates and identifying reasons for not proceeding with the sale

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Data cleanse activity (Customer data updated if incorrect on DMS) identified to further enhance Retailers database

The Result / ROI

15

Digital Leads

60%

Penetration Rate

7%

Forward Dated Leads

£12

Cost Per Lead

Need more info?

Contact us to see how we can support your business.

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