BMW Motorrad Dealer

The Challenge

BMW Motorrad Dealer required resource to follow up on digital enquiries:

Services required from MMUK:

Additional resource

Consistent process

Increase sales leads / conversions

The Solution

Structured consistent process for call handling and passing qualified leads to the Sales Team

Weekly reports tracking penetration rates

Data cleanse activity (Customer data updated if incorrect on DMS) identified to further enhance Retailers database

The Result / ROI

168

Digital Leads

78%

Penetration Rate of Leads

62%

Connection Rate

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