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TRAINING & EVENTS

TELEPHONE SKILLS

Training & Events > Telephone Skills

TELEPHONE SKILLS

The basics of professional call-handling are essential but often overlooked skills for any team. Along with handling customer concerns, objections and complaints, we'll help your team understand what is required to build rapport with your customers and help them establish a relationship of trust and goodwill. Our experienced staff tailor our telephone skills training to specific departments or job functions within your dealerships.

To discuss our Telephone Skills training for your team contact us on 0800 043 8113 or fill in the form.

All of our Training and Events services are tailored to your specific requirements. If there's a project you have in mind that we haven't described, get in touch and we'll create a bespoke project to match your needs.

To discuss our Training and Events services in more detail:

WHAT OUR CLIENTS THINK

PETER WAKEFIELDHEAD OF BUSINESS BMW & MINI
"With retention being a key part of our strategy we have been delighted with the response and have indeed rekindled relationships and taken service bookings we may well have lost."
MARK BRAYAFTERSALES MANAGER, Partridge of Hampshire.
"I have been working with Motor Marketing for over a year now with great success, the broad Knowledge and understanding of the ever changing Motor Industry that Ewan and his team have, sets them apart from other agencies."
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