Motor Marketing UK - Blog & News

mmuk-offceRead more +03 July 2025 By paolobebold in Blog

Dos and Don’ts of Handling Customer Complaints Online

Master the best ways to respond to online complaints and protect your brand. Discover how Motor Marketing UK can support your customer service approach.
Motivating-and-Retaining-Your-Call-Centre-TeamRead more +10 June 2025 By paolobebold in Blog

The Power of Storytelling in Marketing

Discover how storytelling can strengthen your marketing, build trust, and create lasting connections with your audience.
Business Meeting Image for Motor Marketing Sales EventsRead more +06 May 2025 By paolobebold in Blog

The Psychology of First Impressions: Optimising Your Brand’s Initial Touchpoints

Make every first impression count. Discover how to optimise key brand touchpoints—from websites to customer service—to build trust and engagement.
Range-roverRead more +23 April 2025 By paolobebold in Blog

The Impact of Video Marketing on Car Sales

Discover how video marketing—like virtual tours and testimonials—can boost car sales, build trust, and enhance the customer journey across digital channels.
Read more +12 March 2025 By Motor Marketing UK in Blog

Motor Marketing Group makes acquisition to expand digital services

Automotive specialist Motor Marketing Group has completed the acquisition of Motor Socials to expand its services for dealer groups.
aftersales-eventsRead more +07 March 2025 By paolobebold in Blog

How Social Listening Can Improve Your Customer Service Strategy

Here’s how integrating social listening into your customer service strategy can enhance customer satisfaction and brand loyalty.
chatbot-conversation-on-laptop-screen-app-interfaceRead more +20 January 2025 By Motor Marketing in Blog

Integrating AI and Chatbots in Automotive Customer Service

Let’s explore the benefits and potential pitfalls of integrating AI and chatbots in automotive customer service.
aftersales-eventsRead more +04 December 2024 By Motor Marketing in Blog

Common Customer Communication Pitfalls & How to Avoid Them

Here are some of the most common customer communication mistakes, actionable strategies, and how Motor Marketing UK can help you overcome them.
motor marketing digital social media remarketingRead more +21 November 2024 By Motor Marketing in Blog

Leveraging Social Media for Automotive Brand Engagement

Here’s how automotive brands can effectively leverage social media to strengthen their presence and connect with their audience.
group of business-people working in officeRead more +03 October 2024 By Motor Marketing in Blog

Customer Journey Mapping: Understanding Touchpoints

At Motor Marketing UK, we specialise in helping brands optimise communication strategies. A key component is understanding & utilising the customer journey.
mmuk-offceRead more +30 September 2024 By Motor Marketing in Blog

Enhancing Brand Trust Through Consistent and Responsive Customer Communication

Implementing consistent and responsive communication strategies can solidify your brand's reputation and foster lasting customer relationships.
Is-Call-Centre-Automation-a-Good-Thing-2Read more +16 September 2024 By Motor Marketing in Blog

The Role of Human Interaction in a Digital-First Marketing World

At Motor Marketing, we firmly believe that human interaction remains essential in creating meaningful, long-lasting connections with customers.
outbound aftersalesRead more +28 August 2024 By Motor Marketing in Blog

Drive Your EV Sales with Our Expertise | Motor Marketing UK

Motor Marketing UK offers a comprehensive suite of services tailored specifically to meet the challenges and opportunities in the EV market.
Read more +12 July 2024 By Motor Marketing UK in Blog

Motor Marketing celebrates a decade of success

Following a remarkable journey, an industry-leading agency has now observed its ten year anniversary.
customer satisfaction aftersales services for car dealersRead more +19 June 2024 By Motor Marketing in Blog

Boosting Service Levels with Strategic Overflow Call Management

Maintaining high service levels is crucial for customer service success - a missed call is a missed opportunity. Our overflow call handling is here to help.
Read more +01 May 2024 By Motor Marketing UK in Blog

Marketing firm vies for two awards at prestigious ceremony

The Dynamic Awards 2024, the region’s major businesswomen award scheme, sees Shevani shortlisted for both CEO of the Year and Businesswoman of the Year.
mmuk-customer-careRead more +23 April 2024 By Motor Marketing in Blog

Aftersales Engagement: Keeping Your Customers Loyal

Aftersales engagement is vital for long-term loyalty & customer satisfaction. We transform this crucial phase into a competitive advantage for your business.
aftersales-eventsRead more +08 April 2024 By Motor Marketing in Blog

Enhancing Customer Insights Through CRM and Call Data Integration

In this article, we explore the potential of call data and how it can be used to enhance customer satisfaction and improve business outcomes.
Read more +21 February 2024 By Motor Marketing in Blog

How Call Centres Enhance Dealership Sales & Service

Here, we explore how effective call centre strategies can transform dealership operations, leading to increased sales and service bookings
Read more +15 February 2024 By Motor Marketing UK in Blog

The News Business Excellence Awards: The best in the business revealed in shortlist

The best in the business from across the Portsmouth area has been revealed, and we have been shortlisted!
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