Here are some of the most common customer communication mistakes, actionable strategies, and how Motor Marketing UK can help you overcome them.

Here’s how automotive brands can effectively leverage social media to strengthen their presence and connect with their audience.

At Motor Marketing UK, we specialise in helping brands optimise communication strategies. A key component is understanding & utilising the customer journey.

Implementing consistent and responsive communication strategies can solidify your brand's reputation and foster lasting customer relationships.

At Motor Marketing, we firmly believe that human interaction remains essential in creating meaningful, long-lasting connections with customers.

Motor Marketing UK offers a comprehensive suite of services tailored specifically to meet the challenges and opportunities in the EV market.

Following a remarkable journey, an industry-leading agency has now observed its ten year anniversary.

Maintaining high service levels is crucial for customer service success - a missed call is a missed opportunity. Our overflow call handling is here to help.

The Dynamic Awards 2024, the region’s major businesswomen award scheme, sees Shevani shortlisted for both CEO of the Year and Businesswoman of the Year.

Aftersales engagement is vital for long-term loyalty & customer satisfaction. We transform this crucial phase into a competitive advantage for your business.

In this article, we explore the potential of call data and how it can be used to enhance customer satisfaction and improve business outcomes.

Here, we explore how effective call centre strategies can transform dealership operations, leading to increased sales and service bookings

The best in the business from across the Portsmouth area has been revealed, and we have been shortlisted!

Scaling your customer support can be a tricky proposition, but it doesn’t need to be.

Creating a customer success operation is no easy task, learn some of the major mistakes to avoid.

A RISING star has bagged an award for her exceptional growth throughout her apprenticeship at a marketing firm.

Understanding your customers’ journey is a key part of any digital marketing campaign.

Intermediate Apprentice of the Year – Sienna Edmonson at Motor Marketing Ltd

We all know that customer service is important, but how has it changed in recent years?

We recently had an appearance on the BBC Solent Radio podcast, check out what we had to say!