AUTOMATED TELESERVICES

We know that Teleservices tasks can be extremely admin-intensive and time-consuming, putting huge pressure on retailers. But we also know that when it’s done right, it can be an enormous benefit to the dealership.

This is why we have created a unique automated system that simplifies and speeds up this manual task, freeing up your staff to work on other areas of the business, ensuring that this important requirement still takes place. The automation closes your tickets and uses three contact channels to reach the customer for a booking. As it’s all done in your DMS, reporting is available at a click of a button and you can monitor which channels yield the best conversions.

Furthermore, we can also use this process for Quality Enhancements and Recalls ensuring you have every opportunity to contact your customer.