- The Psychology of First Impressions: Optimising Your Brand’s Initial Touchpoints
Make every first impression count. Discover how to optimise key brand touchpoints—from websites to customer service—to build trust and engagement.
- The Impact of Video Marketing on Car Sales
Discover how video marketing—like virtual tours and testimonials—can boost car sales, build trust, and enhance the customer journey across digital channels.
- Motor Marketing Group makes acquisition to expand digital services
Automotive specialist Motor Marketing Group has completed the acquisition of Motor Socials to expand its services for dealer groups.
- How Social Listening Can Improve Your Customer Service Strategy
Here’s how integrating social listening into your customer service strategy can enhance customer satisfaction and brand loyalty.
- Integrating AI and Chatbots in Automotive Customer Service
Let’s explore the benefits and potential pitfalls of integrating AI and chatbots in automotive customer service.