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September 24, 2018

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  • ABOUT
  • CONTACT CENTRE
    • INBOUND SERVICES
      • Call Reception
      • Service Bookings
      • Enquiry Handling
      • Overflow Service
    • OUTBOUND – SALES
      • Customer Satisfaction
      • Prospecting Campaigns
      • Event Support
      • Lost Sales Analysis
      • Enquiry Satisfaction
      • Finance Renewals
      • B2B Campaigns
      • Motability
      • Data Cleanse
    • OUTBOUND – AFTERSALES
      • Customer Satisfaction
      • MOT
      • End of Warranty
      • Lapsed Clients
      • Deferred Work
      • Quality Enhancements
      • Safety Recalls
      • Service Plans
      • Teleservices Activation
      • Bodyshop Validation
      • Data Cleanse
  • DIGITAL
    • 1
      • Website Design & Hosting
      • Call Tracking & Recording
      • Bespoke Client CRM Portal
    • 2
      • Social Media Remarketing
      • Campaign Management
      • E-mail & SMS Broadcast
    • 3
      • Data Provision, Extraction & Analysis
      • RSVP Mechanisms
  • TRAINING & EVENTS
    • 1
      • Sales Events
      • Aftersales Events
      • Telephone Skills
    • 2
      • Ongoing Coaching & Call Critiquing
      • ECR Skills
    • 3
      • Deferred Work Up-Sell
      • Finance Retention
  • LIVE CHAT
  • VIDEO
  • CONTACT
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