OUTBOUND SERVICES - AFTERSALES

TELESERVICES ACTIVATION

AUTOMATED TELESERVICES

We know that Teleservices tasks can be extremely admin-intensive and time-consuming, putting huge pressure on retailers. But we also know that when it’s done right, it can be an enormous benefit to the dealership.

This is why we have created a unique automated system that simplifies and speeds up this manual task, freeing up your staff to work on other areas of the business, ensuring that this important requirement still takes place. The automation closes your tickets and uses three contact channels to reach the customer for a booking. As it’s all done in your DMS, reporting is available at a click of a button and you can monitor which channels yield the best conversions.

Furthermore, we can also use this process for Quality Enhancements and Recalls ensuring you have every opportunity to contact your customer.

To discuss our Automated Teleservice system for your aftersales team contact us on 0800 043 8113 or fill in the form.

It has impressed dealers and manufacturers alike, so if there's a Teleservices project you would be interested in getting support with, get in touch and we'll talk you through how this unique process can save you time, and increase your ROI.

To discuss our outbound services in more detail:

WHAT OUR CLIENTS THINK

NEIL RELPHBRAND MANAGER, MINI.
"I am really impressed with the speed and quality of the team at I gave them our campaign data at short notice and they generated plenty of qualified leads."
PETER WAKEFIELDHEAD OF BUSINESS BMW & MINI
"With retention being a key part of our strategy we have been delighted with the response and have indeed rekindled relationships and taken service bookings we may well have lost."
TOP