Read more +08 April 2024 By Motor Marketing in BlogIn this article, we explore the potential of call data and how it can be used to enhance customer satisfaction and improve business outcomes.
Read more +21 February 2024 By Motor Marketing in BlogHere, we explore how effective call centre strategies can transform dealership operations, leading to increased sales and service bookings
Read more +15 February 2024 By Motor Marketing UK in BlogThe best in the business from across the Portsmouth area has been revealed, and we have been shortlisted!
Read more +22 January 2024 By Motor Marketing UK in BlogScaling your customer support can be a tricky proposition, but it doesn’t need to be.
Read more +22 January 2024 By Motor Marketing UK in BlogCreating a customer success operation is no easy task, learn some of the major mistakes to avoid.
Read more +22 November 2023 By Motor Marketing UK in BlogA RISING star has bagged an award for her exceptional growth throughout her apprenticeship at a marketing firm.
Read more +15 November 2023 By Motor Marketing in BlogUnderstanding your customers’ journey is a key part of any digital marketing campaign.
Read more +10 November 2023 By Motor Marketing UK in BlogIntermediate Apprentice of the Year – Sienna Edmonson at Motor Marketing Ltd
Read more +20 October 2023 By Motor Marketing UK in BlogWe all know that customer service is important, but how has it changed in recent years?
Read more +02 October 2023 By Motor Marketing UK in BlogWe recently had an appearance on the BBC Solent Radio podcast, check out what we had to say!
Read more +25 September 2023 By Motor Marketing UK in BlogA FAST-growing marketing agency is going from strength to strength with the appointment of several new team members – with more in the pipeline.
Read more +19 September 2023 By Motor Marketing in BlogThe right motivation ensures you get to keep the best and brightest among your call centre staff.
Read more +14 September 2023 By Motor Marketing in BlogAI technology and automated telephone services are big deals in the call centre industry.
Read more +14 September 2023 By Motor Marketing in BlogHere at Motor Marketing UK, we don’t just deliver bespoke contact centre solutions to our clients throughout the country.
Read more +14 August 2023 By Motor Marketing UK in BlogElectric vehicles have been referred to as the ‘future’ of automotive, but is the 2030 target too near in the future?
Read more +24 July 2023 By Motor Marketing in BlogService consultants are under pressure to meet significant targets, and a call centre can help them.
Read more +23 June 2023 By Motor Marketing UK in BlogMotor Marketing, a leading automotive marketing agency, has just hit its 9th anniversary, marking a significant milestone in the company’s journey.
Read more +30 May 2023 By Motor Marketing in BlogData cleansing is an important tool for keeping your client and lead lists in order.
Read more +30 April 2023 By Motor Marketing in BlogManagement Information is essential to the successful running of a company and it starts from the first point of contact.
Read more +23 March 2023 By Motor Marketing UK in BlogIn this article, we’re going to discuss the importance of phone etiquette in delivering a fantastic customer experience and also share some examples of what qualifies as great phone etiquette.
Read more +21 March 2023 By Motor Marketing UK in BlogHaving a dedicated third-party call centre can drastically improve things for your company.
Read more +08 March 2023 By Motor Marketing UK in BlogA quality Customer Relationship Management (CRM) system is essential for any automotive business.
Read more +27 January 2023 By Motor Marketing UK in BlogGood call centre agents are hard to find, so why not benefit from our hand-picked and experienced team?
Read more +22 January 2023 By Motor Marketing UK in BlogThe use of multi-channel comms allows your customers to contact you in any number of ways.
Read more +17 December 2022 By Motor Marketing UK in BlogRetaining existing customers is key to your success, and the right call centre solution can help.